Privacy Policy

In the course of your visit to this website, personal data such as your IP address will be collected. We handle the personal data collected from you on the basis of the following legal principles: General Data Protection Regulation, DSGVO for short, and Telecommunications Act 2003, TKG 2003 for short.

In this data protection declaration, we inform you about the most important aspects of data processing on this website,, whose owner is Fasten-Tour GmbH, based in Oberarnsdorf 14, 3621 Rossatz-Arnsdorf, Austria, Email

Contact with us
If you contact us using the form on the website or by e-mail, the data you provide, such as IP address, name, address, telephone number and email address, will be stored with us for six months in order to process your request and follow-up questions. We do not pass this data on.

Data storage
According to the provisions of Article 6 Paragraph 1 lit a and lit b of the General Data Protection Regulation, the processing of personal data of customers is lawful if it is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures which are made at the request of the data subject and the data subject has given their consent to the processing of their personal data for one or more specific purposes.

According to Section 96 (3) of the Telecommunications Act 2003, we are obliged to inform you which personal data we determine, process and transmit and on what legal basis and for what purposes this is done and for how long the data will be stored.

The personal data you provide are required to provide the pre-contractual information required by law, to conclude a contract if it comes to that and subsequently to fulfill the contract.

A data transfer to third parties takes place to the processing bank / payment service provider for the purpose of debiting the price, as well as to our tax advisor to fulfill our tax obligations.

Retention period of the stored data
In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).
Name, address, possibly purchased goods and date of purchase are also stored until the product liability expires (10 years).

If you cancel a shopping process on our website, your personal data stored by us will be deleted.

Our website uses so-called cookies.

What are cookies?
Cookies are small text files that are sent to the user’s browser together with the requested website. The browser is an access program for the home computer with which the Internet can be used. Well-known browsers are, for example, Internet Explorer, Safari or Mozilla.

What can cookies do?
Cookies make it possible, for example, to fill your shopping cart when shopping online without having to identify yourself as the same customer on each sub-page of a retailer.

The user is „recognized“ with the help of cookies.

In the context of cookies, we save the IP data of the subscriber as well as the name, address, telephone number and email address of a client.

We use cookies to make our offer user-friendly.
Some cookies remain stored on your device until you delete them. They enable your browser to be recognized the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you deactivate cookies, that can limit the functionality of this website.

Your rights
You can request information about your personal data that is processed and stored by us at any time free of charge. As the person concerned, you have the right to correct, restrict, delete and revoke your personal data, provided that there is no statutory retention obligation on our part.

As a data subject, you also have the right to request data transfer. We take appropriate measures to provide you with all information relating to the processing of your data, if you so wish, in a precise, transparent, understandable and easily accessible form in clear and simple language.

If you have any problems, please contact the person responsible for data protection, Dr. Otto Schlappack, Nordbergstraße 10/12a, 1090 Vienna, Austria, Tel .: +43 680 301 77 20, email:

You also have the right to lodge a complaint with the data protection authority too. The competent supervisory authority for complaints is the Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, Austria, phone: +43 1 52 152-0, email:

We continuously evaluate the organizational and technical protective measures we have taken and adjust them if necessary in order to protect your personal data processed and stored by us as well as possible.

This means that we are also constantly updating this data protection declaration as of November 21, 2021 in accordance with the latest developments. You can access the latest version of our data protection declaration from our website at any time.